Price Match Policy
We’re committed to offering you the best value for your purchase. That’s why we provide a 30-day Price Match Guarantee. If you find a lower price on the same product from another online retailer or a physical store within 30 days of your purchase, we’ll match that price. Simply provide us with the relevant details, and we’ll take care of the rest.
Whether it’s online or in-store, if you find a better price, let us know, and we’ll match it! To get your price match request approved, please be noted:
- We can offer price match before purchasing, OR 30 days after purchasing. Make sure you submit a price match request within 30 days of purchasing.
- The items should be identical in brand(revibikes or civibikes), model, color, and condition. We can't approve price match for a used bike.
- The competitor's item shall be in stock when you request a price match.
- The competitor's price shall be exposed to public. Buyers don't have to register or pay for any membership fees before access the price, which means our service team should be accessible for that price as well.
- The competitor's price shall include shipping and all fees delivering to customer.